Safety at Festivals – The Work We Do In Evictions

Our corporate world of events tends to flip to some festivals and music events in the summer, with 2023 seeing us travel to the infamous Glastonbury and Secret Garden Party festivals. NR Events play a key role in event control of both festivals, running the Evictions team.

For those who are unfamiliar with the term ‘evictions’ in events, it deals with individuals or groups who are found to be breaching the policy and ticket guidelines of the festival, and therefore must be removed from the site. This is to ensure the safety of all attendees and staff at the event and comply with the licences that the festival has been granted. There are a variety of reasons that individuals may be brought to us by security staff, including:

  • Being on-site without a valid ticket or wristband
  • Anti-social behaviour
  • In the possession of unlawful substances
  • Selling goods/items without the festival’s permission
  • Committing a criminal offence

What we do

As the Evictions team, we are there as an unbiased third party to make the decision as to whether the person’s situation warrants an eviction or if they will be able to enter the festival. We aim to make the process as comfortable and simple as possible as we understand that it can be a distressing situation for anyone to be in.

It is important that every person that enters the compound is greeted in a friendly and approachable way and offered any welfare assistance that they may require. Especially at Secret Garden Party, having the Welfare team within the Evictions compound helps to ease any stresses and allows us to continue with the decision-making and administrative parts of our roles.

Alcohol and drugs at these types of events are inevitable and so our management staff our experienced in being able to deal with the potential erratic and unpredictable behaviours of intoxicated festival-goers. Maintaining a calm presence usually helps to de-escalate most situations and we pride ourselves in being able to build good rapports and a sense of trust with the individuals that we deal with. We ultimately want the best outcome for everybody, whether that is returning to partying in the festival or getting home safely.

Mental Health First Aid

Our core team at NR Events are trained in Mental Health First Aid which we believe to be an incredibly valuable certificate in many working environments and means our staff have great skills to deal with otherwise difficult scenarios.

We are able to spot the signs of someone who may be struggling with their mental health when they come into Evictions and ensure that they are provided with a high standard of welfare or medical attention from trained professionals. Festivals can be overwhelming places and potentially trigger underlying issues, so if we can spot these signs early, then the people under our supervision have the best chances of returning home safely and recovering to an improved state of mental well-being.

Evictions is important!

Without Evictions at a major festival, there would be no controlled process of escorting individuals from the site as well as security staff not always having the knowledge about ticketing and processes to make a fully-informed decision. As much as Evictions can seem like such a small portion of the overall festival organising staff, it is a key part of the smooth-running of a large-scale event.

Year on year, we are working on improving the Evictions process and experience so that our teams’ job can be simplified to be able to carry out an eviction as efficiently as possible. Ensuring that individuals aren’t waiting in the Evictions compound for an extended period of time is one of our top priorities.

We look forward to hopefully returning to Glastonbury and Secret Garden Party next year for more smooth-running events.


๐Ÿฝ๏ธ Q Stakeholder Dinner ๐Ÿฝ๏ธ

Recently, we delivered a memorable dinner event for Q members in London at the fabulous in Royal Victoria Dock.

The hotel prides itself on its sustainability values whilst still offering the best service and catering possible ๐ŸŒฑ which fit nicely with the Q team`s objectives!

#qcommunity #clientdinner #goodhotel #sustainability

Another fantastic piece of feedback from one of our jobs. If you`d like to feel the same as our clients then get in touch about your events to ๐Ÿ‘‹

#eventproduction #eventprofs #testimonials #feedback #wemakeevents #client feedback

๐ŸŽž๏ธ NR Events Showreel ๐ŸŽž๏ธ

Introducing our new company highlight video for NR Events!

We are pleased to offer a range of services for a variety of event formats, with a selection of our best work showcased in this video ๐Ÿ’ช

Thank you to all of our brilliant clients, past and present. Don`t hesitate to get in touch for any upcoming event production or management needs: ๐Ÿ‘‹


#NRevents #eventmanagement #eventproduction #eventagency #cheltenham #showreel #eventprofs #wemakeevents

Its always great to get lovely feedback from our clients. Here`s one of our favourites! Thanks Rob! @orangesandlemons_ireland ๐ŸŠ๐Ÿ‹

#clientfeedback #eventprofs #wemakeevents #eventmanagement

โœ๏ธWe are brushing up our CAD skills for the summer.
CAD (Comupter aided design) is used for drawing out site plans for events, so we are always looking at CAD plans when we are site managing! We`ve been following the @Event Site Design Ltd course and are loving it! โœ๏ธ

#eventsmanagement #sitemanagement #eventprofs #computeraideddesign #wemakeevents # outdoor events

โ›ธ๏ธ Cheltenham Ice Rink - Sustainability Report 2023 โ›ธ๏ธ

At the beginning of the year, the Ice Rink in Cheltenham finished another successful season of skating sessions, this year with an improved focus on sustainability ๐ŸŒ

We worked with @visitcheltenham and the suppliers of the Ice Rink to collate all production, transport, waste, serveware, graphics information and inputted this into TRACE. TRACE provides a sleek software to understand exactly which areas of the event are the highest contributors to the carbon output, which we were then able to format into a visual presentation. This will allow for the organising team and suppliers to work on improving for next time and reducing the event`s carbon impact event further.

For more information about the ice rink please see:

#sustainability #sustainabilityreport #trace #isla #cheltenham #cheltenhamicerink #marketingcheltenham #visitcheltenham #wemakeevents #eventprofs

๐Ÿ”ฌ As part of our ongoing training to support our roles on site, last week we took part in a day of online training with @theloop_uk We spent the day on their `Responding to drug use at music festivals & outdoor events` course to help us ensure our knowledge was on top form ahead of festival season. We had a fantastic experience and some important conversations with other industry professionals about keeping everyone safe. ๐Ÿ”ฌ

#NRevents #eventmanagement #eventproduction #eventagency #eventprofs #wemakeevents #theloop #festivals #outdoorevents

๐ŸŽช 5% VAT for Festivals ๐ŸŽช

@aif_uk are asking the UK Government to lower VAT on music festival ticket sales from 20% to 5% for a temporary period of three years.

As of last week, 21 UK festivals have announced having to postpone, cancel, or completely close this year. AIF are predicting that the UK may lose over 100 festivals in 2024 due to rising costs.

We have witnessed the damage that the pandemic, increasing supply chain costs, Brexit, and the energy crisis have caused to the once thriving UK festival scene. In order to keep our most-loved events alive, the government must take action now!

@alexchalk99 @dcmsgovuk

#aif #ukfestival #5percentVAT #5percentVATforfestivals #eventmanagement #festivalmanagement #sitemanagement #eventproduction #festivalproduction #wemakeevents #eventprofs

๐Ÿ™Œ Announcement ๐Ÿ™Œ

We are thrilled to say that Natasha is going to be a mentor as part of @wearenowie`s Level Up Scheme!

She can`t wait to see what comes about over the the next few months. Thanks to @weorganisechaos and @festivallstaff for supporting this initiative โœจ

#eventmanagement #eventproduction #mentor #mentorship #nowie #womeninevents #wemakeevents #eventprofs


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